Other than the long wait to check-in/register, the overall experience was pleasant. The staff is nice and very knowledgeable as well as Dr. Todd Severin. Give yourself at least 2 hrs for the full examination.
Excellent! This office Doctor has complete information to educate patient.
Have been a patient since 2001 and have received great care and treatment. The beautiful office has all the latest in high tech equipment to diagnose, monitor and treat your eye problems. Staff are all well trained, professional and outgoing.
I was very impressed with the thoroughness and genuine interest expressed by my doctor. I was pleased to learn that new treatments are available to treat a chronic condition that I have had difficulty clearing up. I was happy that my doctor…
Always very through and friendly. I have been coming here for at least 10 years and drive 2 and a half hours to get there. They must be doing something right.
Dr. Todd is one of the best eye doctors around. As a glaucoma specialist, he has kept a close watch on my eyes, keeping progression of the disease at bay. He also did cataract surgeries on both eyes! Dr. Todd is always upbeat, yet he will also tell you honestly how he finds your eye health. He does not rush you through the visit because he wants to ensure you fully understand your particular eye health issue. The staff is excellent too: friendly and efficient.
Dr. Todd Severin has provided me the personal care for over 10 years and my glaucoma have been stabilized and under control since I have been under his care
I highly recommend the providers at Dr. Severin's; from the friendly greeting when you walk in to the concern and attention provided by the optometrist(s), ophthalmologist(s) and their caring assistants, it is obvious that you, the patient…
I was extremely satisfied with my cataract surgery. Dr. Todd Severin was terrific. The staff was great as well and a special shout out for Kelly who made the whole experience much more enjoyable.
Dr. Ed gave me a very thorough eye exam in a weloming and friendly way.
I'll be back in 3 months for my next exam.
Yes, I would recommend this office to my friends.
East Bay EyeCenter has an excellent team five stars
The staff is well versed in their job and Dr Todd got my glaucoma under control.What more could you ask for.
East Bay Eye Center is first rate from the first phone contact until you leave the office after your appointment. The doctors and staff are friendly, professional and efficient.
They are great.
I Lovers the service. However, the prescription was not sent to my pharmacy as I expected! After half an hour the pharmacy did not have it!
The entire staff at East Bay Eye Center in San Ramon were very professional and helpful. Dr. Severin is very caring. It's a long drive to me to get to his office, but it's worth the drive for such a wonderful facily and staff.
Every there are wonderful.
Look forward to going to the doctor.
Dr Todd is tops.
No more glasses for watching TV or when driving thanks to Dr. Todd Severin and his team. I had one eye done and two weeks later I had the other eye done. Results were fantastic after the surgery. Many thanks for a temporary inconvenience …
Everyone on staff was very friendly. I was about ten minutes early. I was seen promptly and sent on my way. There was not one thing I would change about the other perish either.
I always feel as if I'm in competent hands at the East Bay Eye Center.
excellent staff. Dr Severin was extremely easy to speak with, and I recommend highly
Great doctors and staff...very patient friendly and extremely qualified people. I can't imagine going anywhere else.
Dr Nahid Abdali was good. She spoke hurriedly, but provided adequate explanation, answered all my questions. I would recommend her.
Excellent service as always. Very caring!!
Wonderful staff, terrific physicians, thoughtful and very helpful service. I'm grateful that your there.
Very pleasant and efficient. A staff that is warm and welcoming, very concerned about my being comfortable as well as being advised about the processes. Would definitely recommend this place and Dr. Nahib Abduli. AWESOME.
Friendly staff and nice doctor.
Took 1 hour to input medical history. Wonder if this could be done ahead of time electronically?
Dr Severin was excellent. He explained everything thoroughly and simply. As a health care professional and retired faculty at UCSF, I really …
Everyone was friendly and appeared to be knowledgeable. The only area I would say could use some improvement was when I was put in a room and told I was the next in line to see the Dr. it was over a 45 minute wait until he actually came in (I was concerned I'd been forgotten since I didn't see anyone in all that time). I arrived 15 minutes before my appointment and left your offices 2 hours and 20 minutes later. Although I understand there can be emergencies if someone had come to let me know there was a delay it would have been appreciated.
My visit to East Bay Eye Center was great. Everybody was nice, helpful, and courteous. The wait time was reasonable; every test and every result was clearly explained to me. After the visit, I felt reassured. Will definitely be back next year and recommend it to anyone eho is in need of a great eye doctor. The only difficulty is making an appointment as their schedule is packed three months ahead.
I have been seeing Dr. Todd since 2000. He and his staff are thorough, knowledgeable, friendly, and beyond helpful. I feel so lucky to be in their care! THANK YOU East Bay Eye Center!
Outstanding care with welcoming, well-trained and knowledgeable support staff.
Very friendly staffs. Dr. Severin is very encouraging and I have hope after seeing him :D
Lovely facility, nice personnel, busy doctors who answer questions, but the wait is long.
I had been told by a competitor that new glasses would not help me and I needed to prepare for cataract surgery. Six months later I chose East Bay Eye Center and Dr. Ed made a thorough exam of my eyes, said I definitely needed glasses, gave…
Both my husband an d I are pleased with the help we got at East Bay Eye Center. My new glasses made a world of difference in my life.
Thank you for getting me in at the last minute. You put me at ease about my eye condition. Everyone was very pleasant.
As soon as you enter the doors, you are impressed by the sense of efficiency and competency. I have been having a prolonged problem with my eyes so was scared. Everyone that I encountered was friendly and supportive. I highly recommend them…
Staff is professional and Dr. Todd Severin is very thorough, explains things well and does not seem rushed when with you.
I went to East Bay Eye Clinic for one problem and they found another. Dr. Severin diagnosed the problem and I had two laser procedure for very narrow drainage angle in my eyes. No problems but Dr. Severin, being the nice doctor that he is, …
Great service and knowledgeable staff! They really make you feel at ease!
I've been helped over the last year or two by Drs. Ho, Abdali, and Laubach in the East Bay Eye Center. Each has been thorough and extremely helpful. I've received excellent treatment, and one problem I had been experiencing was solved by Dr…
Had to wait for about 30 minutes. I liked the optometrist a lot and had an overall good experience.
I have been a patient at this practice for many years and have always found the staff professional they do their best to get you in and out in a reasonable amount of time. Dr. Severin and his staff of professionals are great and I feel secure knowing that my eye health is in his (their) hands. I would, and have referred patients to them without hesitation.
Awesome doctor and very detailed. Positive experience. Front desk was professional
East Bay Eye Center was quick and professional. Making my eye exam an enjoyable experience.
I had to wait 3 months to get an appointment but it was so well worth it and am looking forward to further treatment.
I was referred to Dr. Severin by my opthamoligist for a condition that could've suddenly stolen my eyesight. The initial appointment wait was 3 months, but they called me back to get me in sooner. The staff is efficient with the paperwork …
I was very pleased with my appt and getting great help from Dr. Ed
Had a wonderful visit with Dr Severin. He is kind and has a wonderful bedside manner.
Best doctor I go to. Very experienced, latest technology, practical approach to treatment, excellent at making complicated topics understandable to the average person. Very positive outlook on your condition and to life in general. Have …
I had a good experience at the East Bay Eye center. The whole staff is very responsive and courteous. My cataract surgery was done by Dr Todd Severin who has done a fantastic job and I am on my road to recovery already. The best part is …
Dr. Todd Severin, was very kind and professional same the staff very friendly.
My first appointment went very well. I received paperwork ahead of time and filling that out expedited the process. The staff did a quick assessment and Dr. Edell was pleasant and efficient. She used techniques for examining the eye that …
My first visit January 27 went very well. Staff was courteous and Dr. Todd Severin was professional and communicated clearly. My condition is relatively complex and I felt confident of East Bay Eye Center's proficiency.
My appointment on Jan 25 was my first visit to East Bay Eye Center. The staff was very friendly and professional. Dr Hahid Abdali did a very thorough examination and displayed a high degree of care and professionalism.
Have been very HAPPY with ALL!
Keep up the GOOD WORK!
The experienced staff is outstanding,and Dr Todd Severin has great bedside manner.Even though he's never seen me in bed.
Excellent care. And, they take the time to explain stuff to you.
Easy, timely, knowledgeable Dr. who explained things thoroughly.
Ruth Ann S.
Except for the long wait time, the professionalism in the office and in the examining rooms are outstanding.
Excellent care and service. They have seen me twice and I strongly recommend East Bay. Very professional!!
We love everything about East Bay Eye Center! Wonderful staff and we can't say enough good things about Dr.Todd Severin! Thanks for all you do for us!
Bob & Gina Schneider
The experience was professional and thorough and put my concerns at ease. I am happy to be a new patient and will be having my yearly exam in 2016.
My experience on November 10th for a right eye cataract surgery.
From the time I arrived until I left I was treated like someone special.
The personnel were exceptional in answering any questions and making me feel comfortable.
The care is outstanding.
I could not be more pleased with my experience ---it was more than I expected.
I would definitely recommend anyone with eye problems to use them.
Very satisfied with my appointment.
All staff was very cordial and helpful and I appreciated very much being able to be seen on short notice. Dr. Severen was very kind and thorough and answered my all of my questions. I would continue with him as my doctor if I was local. All in all, I was very pleased and would recommend Dr. Severen without hesitation. Jeri Halliday
Every member of the staff are friendly and professional. During each examination and follow-up, I was made to feel sincerely cared for. My two cataract surgeries went smoothly and I had a very good outcome, even though my eyes were not optimum candidates. I wouldn't hesitate to recommend the Drs. Severin and their team to anyone experiencing challenges with their vision.
This was my first visit to this office. I was very late due to the infamous traffic on 680. They were very understanding and kept my appointment, thankfully. I have been to three different opthomalogy offices seeking treatment for severe eye dryness. Dr. Edell was wonderful. She took the time to listen to me, ask questions and even read the new patient packet that I had filled out and brought with me. She ran tests that have never been performed on me before and explained what each test was for and what the results of those tests were. We came up with a course of action plan, which will take several weeks, if not months to complete. Finally, I feel as though someone cares that my eyes are uncomfortable 24 hours a day and is willing to work with me to resolve my severe dryness problems. I would recommend Dr. Edell to anyone suffering with this issue. Thank you for caring.
The best! They will take care of your vision.
The staff was very helpful and friendly. I loved the doctor. She was kind and knowledgable.
Dr. Severin's staff were professional and thorough. Medical history and current medications are vital prior to actual examination. Dr Severin has a great bedside manner. Years of experience helps tremendously in assisting patients with …
Fantastic! Excellent! I am so comfortable with my dictors and the care they provide.
Very personable Doctor. Friendly staff. No lengthy waits in the waiting room.
Everyone there is so friendly and helpful!!! They are concerned not only about your eye care., but concerned. About you as a person!!
That makes all the differeanc,e in the world when you go somewhere for.health care, or any concerns you may have, and the staff there treat you like a friend, not just a patient.
I would definitely recommend East Bay Eye Center to my family as well as my friends.
Thank you all for caring!!
Thorough and informative
I was referred to Dr. Severin by my optometrist "to be on the safe side." It was a two month wait to see him, but well worth it. His staff is very professional, his technicians are friendly and competent, and Dr. Severin is very …
Dr. Aimee Edell was very knowledgeable, professional, considerate and friendly. We really appreciate her recommendations on initial therapy for Jim's eyes and the explanation for his current vision problems. We will highly recommend her. Also the entire office staff and his eye technician was so professional and friendly, especially Adell. Thank you for getting Jim in to see the doctor so soon and for all the care your office gave him!
Excellent service and top quality equipment.
Dr. Severin is one of the top glaucoma specialists in the Bay Area. We come from Redwood City for him to oversee my daughter's care.
Except for the wait, everything was excellent.
Excellent service. Very organized staff. Very advanced equipment.
Dr. Severin is astute yet friendly, and he explains the medical issues thoroughly. His staff is cheerful and helpful.
Great doctors , great care :)
My husband suffers from a spinal cord injury that he sustained three years ago. We have been to nearly twenty different doctors to treat various medical issues. My husband is legally blind in his left eye (forceps used at birth) and his …
Very inform visit and helpful for the care of my eyes
I've always found the staff to be professional and down to earth....and the care!!! The staff makes me feel like a celebrity!!!
I was welcomed by the office staff and had a very thorough exam with practical and do-able suggestions for my condition. My concerns were taken seriously--an A-plus experience!
Friendly efficient capable service — very pleased!
This was my first visit with Dr. Severin. I was nervous about the glaucoma eval. He took time to answer my questions and explain my eye situation. He and his staff are welcoming and professional. The office waiting area is beautiful and …
Dr.Todd was absolutely awesome and very nice doctor....His staffs are nice and polite..and i loved the office too...This is the best place to go if you have problem with glaucoma...He is the best doctor i've ever had..Thank you so much Dr.…